Support

Email support@unrealcrm.com and a person will get back to you, usually within one business day.

What to include

The email address on your UnrealCRM account, what you were trying to do, and what happened instead. A screenshot helps. If a specific record is involved, send us its name or the page URL so we can find it.

Billing and account changes

Plan changes, seats, cancellations and refunds all go to the same address. Write from the email on the account, or tell us which account you are writing about, so we can verify ownership before making a change.

Connectors: ChatGPT and Claude

UnrealCRM can be connected to ChatGPT and Claude so you can search properties and work your CRM from a conversation. You need an existing UnrealCRM account; the connector signs you in through UnrealCRM, and the assistant never sees your password.

Add it as a custom connector with this server URL:

https://api.unrealcrm.com/mcp

Leave every other field blank. Client ID, Client Secret, Authorization URL, Token URL and Scopes are all optional, and our server hands them out automatically the moment you click Connect. Anything typed into those boxes overrides that and is the most common cause of a connector that will not sign in. If sign-in fails, clear those fields and try again before writing to us.

Security and privacy

To report a security issue, email support@unrealcrm.com with “Security” in the subject line. For how we handle your data, see our Privacy Policy and Terms of Use.

Mailing address

Unreal CRM Inc.
5703 Oberlin Drive ste 203
San Diego, California 92121